Refund policy

Lumvesta.com is dedicated to ensuring your shopping experience is safe and satisfying. If you are not completely satisfied with your purchase, we provide a 30-day free return and exchange policy starting from the date your order is delivered.

Eligibility:
Items must be unused, in the original packaging, and in the same condition as received.

How to Request a Return:
Contact our customer support team at JacobWalsh6274@hotmail.com with your order number and reason for return. We will guide you through the return or exchange process.

Refunds:
Once we receive and inspect the returned item, refunds are processed within 5–10 business days and will be credited to your original payment method.

Exchanges:
If you request an exchange, we will ship a replacement once the returned item has been received and verified.

Return Shipping Costs:
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.